Is there a monthly or subscription fee?

No. Dimorder charges no monthly subscription — only the service fee above, based on actual revenue. The HK$3,000 setup fee is currently waived in full.

Do I have to buy printing hardware separately?

Kitchen receipt printers and label printers are supplied and configured by the platform at HK$500 each, delivered at activation. If you already own equipment, tell us during onboarding and we'll integrate it once we confirm compatibility.

How is billing settled?

On the 1st of each month we issue a bill based on the previous month's daily itemization (a PDF including the breakdown), payable by bank transfer or FPS with 14-day terms. An unpaid balance never auto-suspends service — we'll contact you first.

Are there discounts for chain brands?

Yes. Brands can set custom rates and free quotas (overriding the standard parameters), and multiple stores can be consolidated onto a single invoice. Book a conversation anytime.

Home / Pricing

YOUR MONTHLY RECEIPT

Pricing is just a single bill —
printed out so you can see it clearly

Q: How exactly is the 2% service fee calculated?

Per store, per calendar month: from the month's revenue of 'paid and not cancelled' orders (including tea/cover charges), we first deduct the HK$150,000 monthly free quota, then charge a 2% service fee on the excess. Stay within the quota and your fee for the month is 0 — you keep using Dimorder free forever.

Q: Is there a free trial?

Yes. Once activated, you default into a 14-day trial with every feature unlocked and no charges; the trial period can be extended by agreement.

No monthly fee, no hidden costs, no "contact us for pricing". Every number on the bill below will appear, as-is, on your official monthly invoice.

WAIVED

Dimorder · Pricing Receipt

STANDARD RATE · NO. DM-2026

Monthly subscription$0 / month
System setup fee ~~$3,000~~Currently waived
Sales service fee2%
　└ Monthly free quota per store− $150,000
POS / receipt printer$500 / unit
Label printer$500 / unit
Trial run14 days · $0
Billing termsMonthly + 14 days

TOTALPay for what you use

TOTAL-DUE-PAY-AS-YOU-GROW

HOW IT WORKS

Here's how the service fee is calculated

Monthly revenue (paid, not cancelled)
− Monthly free quota $150,000
× Rate 2%
= Service fee for the month

Worked example: a Mong Kok cha chaan teng

Monthly revenue $200,000Billing base
Above the free quota $200,000 − $150,000$50,000
Monthly service fee $50,000 × 2%$1,000
Only this share of the month's revenue0.5%

Slow months automatically cost less: while a store's monthly revenue stays under $150,000, the service fee for that month is $0 — and within the quota you keep using Dimorder free forever. When business is quiet, the bill shrinks on its own.

ALL INCLUDED

Everything is inside the 2%

The capabilities below carry no extra charge and no tiered plans — every store you activate gets the complete set.

The full customer side

Mini Program + H5 on both platforms, dine-in and takeaway pickup, option and combo linkage, queue numbers and order-progress push.

The full POS

An Android-native POS, table management, void/returned-item recovery, live sales overview, and more.

The full kitchen

Cloud printing integration, per-dish printer binding, real-time KDS screens, reprint and logs.

All operations tools

Inventory and low-stock alerts, today's specials, 86'd items, non-serving-hours controls.

All reports & screens

Business reports, channel share, in-store pickup displays, AI business insights.

Launch support

AI menu import, activation setup, dual-code print templates, hands-on team training.

COMPARISON

Set side by side with the alternatives

	Dimorder	Traditional restaurant POS	Delivery-platform bundled tools
Monthly fee	$0	Usually billed monthly	Free but with high commissions
Costs tied to business	Slow months cost less automatically	Fixed expense	Commission on every order
Local payments (Octopus / FPS)	Native support	Depends on add-on modules	In-platform payments only
Who the customers belong to	Your Mini Program, your own audience	You	The platform
Menu import	AI photo recognition	Manual line-by-line entry	Manual line-by-line entry
Data export & API	Open API	Depends on the vendor	Not open

* The comparison column summarizes common industry practice; specifics depend on each vendor's offering.

FAQ

Questions you'll want to ask

How exactly is the 2% service fee calculated, and which orders count?

Per store, per calendar month: from the month's revenue of "paid and not cancelled" orders (including tea/cover charges), we first deduct the $150,000 monthly free quota, then charge 2% on the excess. Orders manually added at the counter also count once they're recorded in the system; sales outside the system are unaffected and never billed.

Do I waste money when business is slow?

No. While a store's monthly revenue stays within the $150,000 free quota, the service fee for that month is $0 — and you can keep using Dimorder free forever within the quota.

Do I have to buy printers from you?

Receipt printers and label printers are supplied and configured by the platform ($500/unit) — just plug into the network and go, saving you setup time. If you already have working equipment, tell us during onboarding and you can keep using it once we confirm compatibility.

How often are bills issued, how do I pay, and does service stop if I'm late?

A bill for the previous month is issued on the 1st, with a PDF of the daily breakdown; pay by bank transfer or FPS with 14-day terms. Service never auto-suspends when an invoice is due — we'll contact you first; we'll never cut you off mid-service in the middle of a shift.

How does the trial work?

Once activated, you default into a 14-day trial with every feature unlocked and no charges. Billing only begins after the trial ends and you move to full operation. The deadline can be extended by agreement.

Do chain brands get custom rates?

Yes. At the brand level you can set custom rates and free quotas (overriding the standard parameters), with the option to consolidate all stores onto a single invoice; per-store commission reports are clear at a glance in the brand dashboard. Book a conversation anytime.

If I stop later, can I get my data out?

Yes. Orders, menu items and report data can all be exported via the open API or with our help. Your data is always yours.

START FREE

Try it free for 14 days — let the bill make the case

Leave your contact details and we'll set up a demo store for you — drop in your menu and scan to place test orders.

Request a trial

Pricing is just a single bill —printed out so you can see it clearly